What happens between your enquiry and your delivery
Six stages, each with the documents it produces. Nothing here is unusual. The point is that you can see it before you commit.
The six export stages
Enquiry
You send the product, grade, quantity, packing format and destination port. If a specification sheet exists on your side, we work to it rather than ours.
Quotation
Written offer with specification, packing, lead time and price on your chosen Incoterm, valid for a stated period.
Sample
Paid sample despatched by courier with the lot details it represents. For jewellery, photographs and weights precede any physical sample.
Order confirmation
Proforma invoice issued, payment terms confirmed, production or procurement scheduled against the agreed specification.
Inspection & documentation
Lot tested or assayed as required, export documents prepared and sent for your check before the consignment moves.
Shipment & delivery
We file the shipping bill with Indian Customs on ICEGATE at our registered port, book freight by sea or air, release documents per the payment instrument and share tracking until the consignment clears at your end.
Payment terms
Terms are agreed in writing before production. The advance payment we ask for depends on the size of the order. For a first order we expect you to want protection, and we will work to the instrument you prefer.
| Advance payment | Based on order size; the percentage is stated in your quotation |
|---|---|
| Letter of credit | Irrevocable LC at sight, or usance by agreement |
| Telegraphic transfer | Advance TT as agreed for the order size, balance against documents |
| Samples | Standard sample quantity per product, paid; freight at cost or on your account number |
| Incoterms | FOB, CFR or CIF, quoted to your chosen term |
Sample & trial order
The lowest-risk way to test a new supplier, and the way we prefer to start.
Tell us the product and the specification you are matching.
We confirm what we can supply against it, in writing, with pricing.
We send a standard sample quantity for that product. Samples are paid, with freight at cost or on your courier account.
If it passes, place a trial order at or above the minimum order quantity (MOQ) for that product, stated in your quotation.
